At CINÉRA, we stand behind the brilliance and craftsmanship of every piece. We offer a simple, elegant return process for our clients. If your made-to-order or in-stock piece does not meet your expectations, please contact our concierge within 14 days of delivery. All returned jewelry must be in its original, unworn condition with IGI certification and security tags intact. Given the bespoke nature of our made-to-order lab-grown diamond collections, exchanges are handled with personal care to ensure your perfect fire is found.